WAI Community Platform Manager
We are looking for a passionate and dedicated individual to join our team as a Community Platform Manager. This volunteer position is ideal for someone who is enthusiastic about digital platforms, committed to enhancing user engagement, and has experience in managing community-driven platforms. The Community Manager is responsible for the hands-on management of our community platform, focusing on operational activities, user engagement, and daily management tasks that align with the strategic inputs.
Who we are
Women in AI (WAI) is a nonprofit do-tank working towards inclusive AI that benefits global society. We are a community-driven initiative bringing empowerment, knowledge, and active collaboration via education, research, events, and blogging. At Women in AI, we empower women and minorities to become AI & Data experts, innovators, and leaders. We encourage ethical applications and responsible use of artificial intelligence. WAI was founded in 2016 in Paris, France, by Dr. Hanan Salam, Caroline Lair, and Moojan Asghari. What initially started with a small Facebook group has grown into a powerful community with more than 10.000 members (and counting) in 140 countries. The WAI NL team comprises 15 volunteers who want to support our mission to make AI inclusive. Our team is working on mentorship programs, a youth activation program, an inclusive talent fair, and accelerator programs.
How we work
The WAI NL team meets twice a month in the evenings after work (once online and once in person) to collaborate and develop programs and content for our WAI community. Volunteers dedicate approximately 3-5 hours per week related to their role and responsibilities.
About the role
- Daily Platform Operations:
Implement and manage the daily operations of the community platform under the direction of the Community Platform Lead. - User Engagement:
Engage with users to foster a vibrant community atmosphere and high user satisfaction. - Platform Updates and Rollouts:
Coordinate platform updates and feature rollouts as per the strategic direction provided. - Reporting and Insights:
Report on user engagement metrics and operational performance, providing insights to the Community Platform Lead. - Content and Feedback Management:
Manage content updates, user interactions, and feedback mechanisms to ensure the platform meets user expectations.
Who you are
- Experience in Platform or Community Management:
Proven experience in digital platform management or community management with a strong operational focus. - Digital Tools and Engagement Strategies:
Good understanding of digital tools and user engagement strategies. - Organizational and Communication Skills:
Excellent organizational and communication abilities. - Proactive and Responsive:
Strong focus on solving user issues and being responsive to community needs. - Multitasking and Adaptability:
Ability to manage multiple tasks and adapt to changing priorities.
What’s in it for you:
- Become part of an experienced and fun female power team, with diverse international background and skills.
- You will gain valuable knowledge about AI, which can be helpful in a variety of future positions.
- You will have the chance to connect with people and organizations, which can open professional opportunities for your future development.
- You will learn how to create effective strategies for events and thought leadership.
- You will gain an understanding of the challenges and issues faced by women in the community, and learn how to support them through the NGO’s work.
- Join regular team social events and expand your network, while having fun with likeminded people.
- A central role in enhancing user experience and engagement across our digital community platform.
- Close collaboration with strategic leaders to influence platform development.